Jeffery H. Davis, M.Ed.
Jeffery Davis, M.Ed. is the founder of Organization Renewal Associates, a consulting and training company that specializes in change management, leadership development, customer service skills and strategies, coaching and teamwork skill development, and meeting facilitation.

An accomplished author, Mr. Davis has written and published six course books through the American Management Association (AMA). In 1996, he completed Managing and Achieving Organizational Goals. Another book, Coaching for Top Performance, was released in the fall of 1995. He has authored three other books, each for the AMA’s Essential Business Skills series: Interpersonal Communication Skills for the Workplace (the current Series bestseller), Workplace Reading Efficiency, and an audio-tape course, How to Develop Listening Skills in the Workplace. Mr. Davis recently completed his sixth course book, Planning & Facilitating Effective Meetings.

Mr. Davis’ clients include the Division of Medical Assistance, the Department of Environmental Protection, the Department of Housing & Community Development, the Executive Office of Environmental Affairs, the Jamaica Plain Neighborhood Development Corporation, the Merrimack Valley AIDS Project, the Federal Home Loan Bank of Boston, the New Hampshire Coalition for the Homeless, Boston-based Community Economic Development Assistance Corporation (CEDAC), Management Training Programs (MTP), Citizens Bank, Fleet Bank, Lo-Jack, Compaq/HP, Nstar, AEGON, MIT Lincoln Labs, and MITRE.

Mr. Davis earned his M.Ed. in Management from Cambridge College. He is a qualified administrator of the following professional assessment instruments: the Myers-Briggs Type Indicator (MBTI), the Thomas-Kilman Conflict Mode Assessment, the BEST Communication Style Instrument, and the DISC.

Ronnie Kress Haas
Ms. Haas has conducted workplace training and consultation services for corporate, state, municipal, academic, and nonprofit clients since 1981. She develops, delivers, and evaluates learner-centered training solutions that support the client's business mission, goals, and values in order to build a responsible, highly skilled, and empowered workforce. Ms. Haas' areas of expertise include:

Ms. Haas is an adjunct faculty member at Emmanuel College in the Master of Science in Management and Human Resource Management graduate programs. She has authored three graduate courses for Emmanuel College. She served as Project Manager for the UMass Donahue Institute where she managed the development, delivery, and evaluation of management, supervisory, and technical training programs. Ms. Haas also served as Regional Training Manager for Texas Instruments, responsible for regional operations, marketing, sales, and forecasting of client-based technical training for TI/Semiconductor Division.

Recent clients include: Harvard University, Colleges of the Fenway, University of Massachusetts, Buckingham, Browne and Nichols, Mercury Computers Inc., Lowell Community Health Center, South Shore Hospital, Brockton Hospital, New England Water Works Association, Massachusetts Firefighting Academy, and the Massachusetts Department of Mental Retardation.

Charlotte L. Kells
Charlotte L. Kells specializes in organizational effectiveness, leadership / career coaching, process facilitation, mediation, and custom training. She brings seven years direct management experience as Vice President and Director of Human Resources for a community bank, where she was responsible for their personnel, training and management development functions. Prior to that, she worked in the retail industry as a trainer/management development specialist. Her clients include training for the National Trust for Historic Preservation and many of their Main Street programs, and working with the following companies: Blue Cross Blue Shield, Time Warner Book Group, Beth Israel Deaconess Hospital, Caritas Norwood Hospital, C.R.Bard, GE Osmonics, MassDevelopment, Thomson Financial, Division of Medical Assistance, Tufts University, MassHousing, and AT&T.

Charlotte has led large group interventions since 1990, when she began working with several Cape Cod town governments. As a part of the planning process with the Cape Cod Commission, she designed and facilitated town-wide visioning/planning forums in Yarmouth and Orleans to assist the communities with developing their Comprehensive Town Plans. She has also led a number of large group, Open Space workshops for clients such as the Massachusetts Bankers Association, Earth Stewards Network, Citizen's Bank, CR Bard, and Northeast Human Resource Association.

As a part of the Commonwealth's statewide Managing for Results Initiative (MRI), Charlotte served as Lead Consultant in a project to assist the Division of Medical Assistance (DMA) in their employee involvement efforts for process improvement. She designed meetings and instructed facilitators to lead the idea generation sessions for gathering doable recommendations and led a process for the Senior Team to implement ideas within an 18-24 month period.

Since 1981, Charlotte has been a participant at the Creative Problem Solving Institute in Buffalo, NY; and for ten years she has been a faculty member in their Facilitating Creative Leadership Program. During this time, she has taught multi-cultural leadership groups the Osborn Parnes Creative Problem Solving model: techniques for facilitating groups and creative thinking, and the skills to create high performance, innovative teams. In 1992, Charlotte became a Colleague of the Creative Education Foundation in recognition of her work at the Institute.
In 1995, she was certified to administer the Myers Briggs Type Indicator in her team building and consulting work. She also completed required training hours from Mediation Works Inc. to become a mediator. Also, she is certified to administer The Career Architect, The Elements B, Personal Directions, and the LEA for her executive coaching work. Charlotte has also completed advanced courses with The Coaches Training Institute.

Charlotte holds Masters Degrees in both Education and Business from the University of Michigan and Lesley College.

Jaclyn L. Kugell, Esquire
Jaclyn Kugell is a partner in Morgan, Brown and Joy, LLP, a twenty-one lawyer, Boston-based law firm that advises employers on labor and employment law matters and represents clients in labor-management relations, discrimination, and other employment-related litigation.

Since 1992, Ms. Kugell has represented clients in the Massachusetts Courts, various United States Federal District Courts (including Georgia, Kentucky, Massachusetts, New Hampshire, New Jersey, and Rhode Island), and the United States Court of Appeals for the First and Eleventh Circuits. Ms. Kugell has also represented employers at various state and federal agencies including the Equal Employment Opportunity Commission, the Massachusetts Commission Against Discrimination (MCAD), the Rhode Human Rights Commission, the New Hampshire Human Rights Commission, the Massachusetts Labor Relations Commission, the National Labor Relations Board, and the Civil Service Commission.

Ms. Kugell represents employers at arbitration hearings and negotiates collective bargaining agreements. In addition, she conducts numerous seminars and training programs on unlawful harassment, effectuating reasonable accommodations, effective and defensible disciplinary tools, good supervisory skills, lawful hiring practices, the Family and Medical Leave Act (FMLA), the interrelationship of the FMLA, disability discrimination laws, and workers' compensation statutes, and integrated leave and attendance programs. She also advises employers on the variety of labor and employment law issues.

Ms. Kugell graduated cum laude from Brandeis University and is a graduate of Northeastern University School of Law.

Dr. Patricia Romney
Dr. Patricia Romney is President and Founder of Romney Associates. For the last thirty years Pat has consulted with individuals and organizations throughout the US and Europe. Her clients have included elected officials, Ivy League and Seven Sisters colleges and universities, and prestigious independent schools, as well as arts and cultural organizations, grass-roots human service organizations, and state public sector agencies. The focus of Dr. Romney's work is change. Using her finely honed assessment skills as a starting point for change efforts, she has assisted organizations in the areas of diversity, community building, conflict resolution, and leadership development. She is also a much sought after speaker and dialogue facilitator.

Dr. Romney received her Ph.D. in clinical psychology from the City University of New York where she won the Bernard R. Ackerman Award for Outstanding Scholarship in Graduate Psychology. She was a pre-doctoral fellow in consultation and education at the Yale University of Medicine, and is currently doing post-graduate study at The College of Executive Coaching. Currently, Dr. Romney teaches part -time at Mt. Holyoke College where she is Visiting Associate Professor of Psychology. She is a member of the Division of Consulting Psychology of the American Psychological Association. She is also a member of the American Family Therapy Academy.

Dr. Romney has authored over 20 articles and papers.

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